Technology Study #3807
Exit Survey
Questions marked with a
*
are required
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Contact Information
First Name
Last Name
Phone
Email Address
Address Line 1
City
State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
District of Columbia
Zipcode
What is your age?
What is your gender?
Male
Female
Transgender Female
Transgender Male
Non-Conforming
Other
Prefer not to answer
Do you consider yourself to be:
Heterosexual / straight
Gay
Lesbian
Bisexual
Transgender
Queer
Intersex
Asexual
Which of the following best describes the area where you live?
Urban / downtown
Suburban
Rural
Do you have access to a computer
or
tablet
that is capable of video conferencing (e.g. ha
s
a webcam,
working microphone, and
internet access)?
Yes
No
Do you, or does any member of your household or any close friends work for currently, or have worked in the past for a…
Advertising/Public relations firm
Marketing research firm
The media, i.e., TV, radio, on-line
Graphic design firm
A telecommunications or Internet company
A company that manufactures, wholesales or retails consumer, electronic products, cell phones/wireless technology, cameras or computer hardware, software or peripherals
None of the above
Which of the following best describes your ethnic background?
Select all that apply.
White
Black
Asian
Hispanic / Latinx
Native American
Pacific Islander
Which of the following best describes
you politically
?
Strongly liberal
Somewhat liberal
Slightly liberal
Mixed
Slightly conservative
Somewhat conservative
Strongly conservative
Prefer not to answer
Which of the following best describes your role in decisions about your wireless service?
I am the primary decision maker
I share in the decision making
I don’t play a role in the decision making
If you were switching wireless carriers, how, if at all, would you be involved in that process
? Select all that apply.
Researching the carriers and their offers / plans online or by phone
Going to the store to learn more about a carrier and their offers / plans
Completing the process / purchase to switch carriers online or by phone
Completing the process / purchase to switch carriers in a store
I wouldn't be involved / Someone else would manage these activities
Which of the following best describes your current primary wireless service plan?
A PREPAID monthly plan where you pay a flat rate at the beginning of each month typically for unlimited talk, text and a specific amount of data, with no credit check required
A POSTPAID plan for which you pay at the end of each monthly service cycle usually for unlimited talk, text and a specific amount of or unlimited data (you typically receive a bill from your wireless carrier at the end of the month)
Don’t know
Do you need to pay in advance to keep your service active?
For example, if you don’t pay you are immediately cut off from using your phone.
Yes
No
And, which of the following best describes your current wireless cell phone service plan?
An Individual Plan – there is only 1 line on the plan
A Family Plan – there are multiple lines on the plan
NA
Which wireless service provider do you currently use for your smart phone
?
AT&T
Sprint
T-Mobile
Verizon Wireless
Other
How long have you been with your current wireless carrier?
hat is your marital status?
Married
Single, living with partner
Single, not living with partner
Divorced
Widowed
Other
What is your current employment status? Are you…
An owner of a business
Employed full time
Employed part time
Homemaker
Retired
Unemployed
And, what is the highest level of education you have completed?
Some high school or less
High school graduate
Some college, vocational or technical college
College graduate
Post graduate
What is your annual household income, before taxes? Is it…
Less than $40,000
More than $40,000 but less than $50,000
More than $50,000 but less than $75,000
More than $75,000, but less than $100,000
More than $100,000, but less than $150,000
Over $150,000
How did you hear about us?
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